Terms and Conditions
The terms and conditions mentioned below contain very important information pertaining to booking a trip. Thus, our clients are requested to go through them thoroughly. Signing in the form connotes the client’s adherence to the stipulations below and constitutes a legally binding contract between the client and Destination Dolpo.
Booking & Payments
It is very simple to book your trip from Destination Dolpo. After you select your tour/trip/adventure package, you need to duly fill out the Booking form available on our website. For a booking to be processed, you must send us the following:
i) A form should be duly filled at: email@example.com
ii)A copy of your passport (the passport should have a validity of at least 6 months from the date of entry to Nepal) and a copy of your passport sized photo at: firstname.lastname@example.org
iii)A non-refundable deposit (25% of the total cost). The payment can be made through the credit card (VISA/Master Card; 4% levy will be added as a card processing fee) or the bank draft (we will provide you our bank details). The remaining 75% of the amount ought to be paid after the client’s arrival in Nepal but before the trip departure. It is to be noted that the deposits are made on “Per Person Basis”, which might be subjected to bank service charges.
Cancellation at Booking Agents
It is mandatory that the company receives the cancellation notice in writing, at least 20 days prior to the date of the starting of the trip. After the receipt of the cancellation notification with a valid reasoning, the trip will then be termed as “Cancelled” and refund will be made after deducting a cancellation charge of 25% of the total cost, from the amount paid by the client.
Refund shall not me made under following circumstances:
A) If the company receives the cancellation notice in less than 20 days of the trip departure date.
B) If the client abandons the trip for any reason, voluntarily, involuntarily or commits any unlawful act before or during the trip.
C) If the client does not use the services (meals, accommodation and others) during the trip mandated by the trip itineraries.
D) Should the client intend to make changes on the trip after it has been booked, s/he has to submit a request in writing, describing properly a decent reason. While every effort will be made to incorporate the client’s request, changes cannot be guaranteed.
E) If the client is prevented from pursuing the trip owing to some genuine/unavoidable circumstances like (but not limited to) death, serious illness, redundancy or jury service, the trip can be postponed or even transferred to another client, provided that the new client is willing and meets all the requirements pertaining to the particular trip. However, any such claim to either postpone or transfer the trip should be submitted at least two weeks before the trip commencement date and has to be authenticated by a proof. A fee of US$100 is chargeable under such circumstances. But there will be no option available if such notifications are received later than two weeks of trip commencement date.
Nepal Passport & Visas
All clients must possess a valid passport with at least 6 months validity from the date of entry to Nepal. Visas can be obtained from the Nepalese Consulate in your country or upon arrival in Kathmandu International Airport. The visa costs rely on the tenure of stay and are to be borne entirely by the clients themselves.
Travel Insurance is mandatory for all the clients under-taking any tour or trek in association with Destination Dolpo. One should make sure that the Travel Insurance provides adequate protection throughout the duration of the trip covering illness, injury, death, medical expenses, repatriation expenses, helicopter rescue/emergency evacuation, air ambulance and compensation against the loss/theft/damage of baggage.
Health & Fitness
All our tour, trek & adventure trips require a general fitness level. Hence, we recommend you to consult your travel doctor regarding your suitability for undertaking your desired trip. It is the responsibility of the clients to notify Destination Dolpo regarding their pre-existing medical conditions (if any), disability/mobility restrictions (if any), as such conditions might necessitate special medical attention and might even affect the clients’ ability to travel or pursue the trip if not addressed properly.
All travelers under the age of sixteen must be accompanied by a legitimate guardian. For more questions regarding age & suitability for a trip, kindly write to us at: email@example.com
You possess no right to confront or protest against the use of your images by Destination Dolpo for its publicity or promotional campaigns in print or audio-visual media. Destination Dolpo will not necessarily seek your permission or provide you a compensation for the use of your images for such promotional activities.
Risk & Liabilities
Despite our utmost effort to provide the tailor-made services with respect to our clients’ preferences, sometimes the changes on the set trip become inevitable due to various uncontrollable external factors like change in government rules & regulations, political adversity, natural calamities, health & fitness issues of the clients etc. So, Destination Dolpo and it’s associate agencies will not be accountable/responsible for the alterations in the actual course of the trip because of the above mentioned circumstances. Any extra cost incurred due to such unplanned interruptions ought to be borne by the clients themselves.